Letter of Complaint to Retail Business

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Dear Sir/Madam,

RE: LETTER OF COMPLAINT ABOUT BAD PRODUCT

I am a loyal and frequent customer and I am writing to complain about the bad product(s) I purchased from your store on ________. The product(s) can be described as follows:

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When I purchased the product(s), I was assured that it was in good working condition. However, I realized that the it was in fact a substandard product. More specifically, I discovered the following:

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As a result, this has caused me the following:

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I have enclosed the following document(s) to support my claims: ________.

I would like to request a complete replacement for the product. Furthermore I would appreciate a formal apology and appropriate compensation for the inconvenience caused to me.

I am extremely disappointed by such inferior product(s) and I hope that it will be resolved as soon as possible. Should you require additional information, please contact me at the above address or by phone: ________, or by email: ________.

Thank you for your attention to this matter. I look forward to hearing from you.

Yours faithfully,



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________
________

________

________
________

Dear Sir/Madam,

RE: LETTER OF COMPLAINT ABOUT BAD PRODUCT

I am a loyal and frequent customer and I am writing to complain about the bad product(s) I purchased from your store on ________. The product(s) can be described as follows:

________

When I purchased the product(s), I was assured that it was in good working condition. However, I realized that the it was in fact a substandard product. More specifically, I discovered the following:

________

As a result, this has caused me the following:

________

I have enclosed the following document(s) to support my claims: ________.

I would like to request a complete replacement for the product. Furthermore I would appreciate a formal apology and appropriate compensation for the inconvenience caused to me.

I am extremely disappointed by such inferior product(s) and I hope that it will be resolved as soon as possible. Should you require additional information, please contact me at the above address or by phone: ________, or by email: ________.

Thank you for your attention to this matter. I look forward to hearing from you.

Yours faithfully,



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