Letter to Claim a Refund, Replacement or Repair of Damaged Goods

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Ref: ________


Dear Sir/Madam,

Re: Damaged goods received from ________

On ________ I purchased the following from you:

________

I have since discovered however that my purchase is damaged as follows:

________

The Consumer Rights Act 2015 makes it an implied term of the contract that goods be as described, of satisfactory quality and fit for purpose. Consequently, due to the issue outlined above you are in breach of contract.

As you are in breach of contract due to the above described problems, I am entitled to have my purchase repaired. Where you are unable to repair my purchase I would request that you replace them. Please confirm that you will do this within the next seven days.

I look forward to receiving your proposals for settlement of my claim within seven days of the date of this letter. Please further advise whether you will arrange for my purchase to be collected or will reimburse me for the cost of returning it.

25252 5 52 222 5282882 522 852882582252 252228588 225 8222822222 22 22 88582 2522 225 882582 82822 5528 22 252 5522 22 2588 822225, 5 822225 22 82222282 25282258228 5258282 225 82 252 825222 82552.


Yours faithfully,



________

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________
________

________

________
________

Ref: ________


Dear Sir/Madam,

Re: Damaged goods received from ________

On ________ I purchased the following from you:

________

I have since discovered however that my purchase is damaged as follows:

________

The Consumer Rights Act 2015 makes it an implied term of the contract that goods be as described, of satisfactory quality and fit for purpose. Consequently, due to the issue outlined above you are in breach of contract.

As you are in breach of contract due to the above described problems, I am entitled to have my purchase repaired. Where you are unable to repair my purchase I would request that you replace them. Please confirm that you will do this within the next seven days.

I look forward to receiving your proposals for settlement of my claim within seven days of the date of this letter. Please further advise whether you will arrange for my purchase to be collected or will reimburse me for the cost of returning it.

25252 5 52 222 5282882 522 852882582252 252228588 225 8222822222 22 22 88582 2522 225 882582 82822 5528 22 252 5522 22 2588 822225, 5 822225 22 82222282 25282258228 5258282 225 82 252 825222 82552.


Yours faithfully,



________