Letter to Claim Refund from Credit Card Company

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This letter is for use when a customer is making a claim against their credit card company under s.75 of the Consumer Credit Act 1974 (CCA 1974). s75 of CCA 1975 says that a credit card company will share liability for any breach of contract or misrepresentation of a trader, where certain conditions apply. The protection under s75 of the CCA1974 will generally apply when a consumer purchase for a single item or service was: 1) made on a credit card; and 2) was more than £100; and 3) was not more than £30,000. It is also important to note that, in order to qualify for a s75 claim, the cost of a single item or service must be more than £100. If multiple products or services were sold individually, even if they collectively cost more than £100, the s75 protection would not apply.



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Dear Sir/Madam,

CLAIM UNDER S.75 OF THE CONSUMER CREDIT ACT 1974 (AS AMENDED)

I am writing to you in relation to a transaction made on my credit card (account number: ________). I would like to make a claim under s.75 of the Consumer Credit Act 1974.

Details of the transaction

Here are the details of the transaction:

(1). I made the purchase on ________.

(2). The purchase was for: ________.

(3). I purchased the product from ________.

(4). The purchase was made online on the website of ________.

(5). The total cost of the item was £________. I paid for the total cost of the product on my credit card.

Issue with the product

Unfortunately, I did not receive the product after I made my purchase.

I attempted to raise this with ________ in the following way:

________

This has not resolved matters because:

________

My claim

I am making this claim under section 75 of the Consumer Credit Act 1974, which says that you are jointly and severally liable for any breach of contract and/or misrepresentation on the part of ________. I attach the following evidence in support of my claim:

________

I am writing to request that you refund me for the total amount of £________.

5 82585 82 25522258 82 225 82585 282582 2528852 5 52822282 8222852822 252 2528222 22 22 88582 58 8222 58 22888882.


82558 2582525882,

________

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________

________

________

________

________

Dear Sir/Madam,

CLAIM UNDER S.75 OF THE CONSUMER CREDIT ACT 1974 (AS AMENDED)

I am writing to you in relation to a transaction made on my credit card (account number: ________). I would like to make a claim under s.75 of the Consumer Credit Act 1974.

Details of the transaction

Here are the details of the transaction:

(1). I made the purchase on ________.

(2). The purchase was for: ________.

(3). I purchased the product from ________.

(4). The purchase was made online on the website of ________.

(5). The total cost of the item was £________. I paid for the total cost of the product on my credit card.

Issue with the product

Unfortunately, I did not receive the product after I made my purchase.

I attempted to raise this with ________ in the following way:

________

This has not resolved matters because:

________

My claim

I am making this claim under section 75 of the Consumer Credit Act 1974, which says that you are jointly and severally liable for any breach of contract and/or misrepresentation on the part of ________. I attach the following evidence in support of my claim:

________

I am writing to request that you refund me for the total amount of £________.

5 82585 82 25522258 82 225 82585 282582 2528852 5 52822282 8222852822 252 2528222 22 22 88582 58 8222 58 22888882.


82558 2582525882,

________