TERMS AND CONDITIONS OF SALE
(CONTRACT)
1. CONTRACTUAL AGREEMENT
1.1. These terms and conditions will be referred to as 'the contract' or 'this contract'.
1.2. In this contract, 'we', 'our', and 'us' means:
________ (a company)
and with the registered address of:
________
1.3. The other party to the contract shall be referred to as 'you' or 'your' and shall mean any person purchasing goods as a consumer in accordance with the contract.
1.4. This contract does not apply if you are purchasing goods from us in the course of business.
1.5. This contract sets out our terms and condition of sale which you are bound by in connection with any goods which you purchase from us at:
________
________
(Sale Location)
1.6. If you buy goods from the Sale Location, you agree to be bound by this contract.
1.7. The contract confirms your legal rights and responsibilities and our legal rights and responsibilities.
1.8. We may need to amend terms or add terms to this contract, for example where we are required to do so by legal or regulatory requirements. We will notify you should this be the case.
1.9. Please read the contract carefully and ensure that you understand it, before making your purchase.
1.10. If you have any questions about the contents of this contract or goods to which the contract relates, you can contact us via telephone on: ________
1.11. Details of our complaints policy and procedure be found: ________
2. YOUR KEY RIGHTS
2.1. Please see below a summary of your legal rights as a consumer. These rights should be read in conjunction with the terms and conditions below.
The Consumer Rights Act 2015 requires that goods must be:
(a). as described
(b). fit for purpose; and
(c). of satisfactory quality.
During the expected lifespan of your product, you:
(a). are entitled to a full refund for a period of up to 30 days, if your goods are faulty;
(b). are entitled to a full refund for a period of 6 months, if your goods cannot be repaired or replaced (in most cases); and
(c). may be entitled to some money back for a period of up to 6 years, if your goods do not last a reasonable length of time.
You don't have a statutory right to a refund or replacement because you change your mind. Our full returns policy can be located: ________
2.2. We are also required by law, under the Consumer Contracts (Information, Cancellation and Additional Charges) Regulations 2013, to provide you with information, which will be specific to your purchase. We will typically provide this to you in-store before you make your purchase. This information be treated as though it forms part of this contract.
3. ORDERS
3.1. We may sometimes provide you with a written or verbal quotation in respect of goods. Any such quotation does not constitute a legal offer to supply the goods and will not create a contractual sale agreement between us.
3.2. You offer to buy goods from us when you place your order. An order must be placed by you in-store by: ________
3.3. Upon receipt of your order, we will acknowledge this at the Sales Location by sending an acknowledgement email to you.
3.4. We will accept your order in writing at the Sales Location by sending an acknowledgement email to you.
3.5. Once we accept your order:
3.5.1. An order number will be provided to you; and
3.5.2. the contract will come into existence; and
3.5.3. we will arrange for the goods provided to you.
4. CANCELLATION
4.1. There are certain circumstances where we may not be able to accept your order. For example this would include, but is not limited to, the following situations:
4.1.1. your payment method has been declined; or
4.1.2. we no longer have the product in stock; or
4.1.3. we are unable to sell the goods because of a relevant legal or regulatory requirement.
5. TRANSFER OF RISK
5.1. You assume the full risk in and responsibility for goods once you take them from the Sales Location.
6. PAYMENT
6.1. The price of your order (or otherwise the manner in which the cost shall be calculated), will be provided to you before you place your order.
6.2. Prices shall always be provided to you inclusive of VAT.
6.3. We accept the following payment methods:
________
6.4. You must pay in full for your order when you place it. We will take payment from you at the time of placing your order.
6.5. If for any reason your payment is not processed, you must ensure that payment is made as soon as is reasonably practicable and in any event by no later than 30 days from the date of your order being accepted.
6.6. If you fail to make payment, we may charge interest on any sums due after the due date at the rate of 4% above the base rate of the Bank of England (as fixed at the due date).
6.7. If the contract is ended (howsoever caused), your obligation to pay all money owed in accordance with the contract shall survive termination.
7. FAULTY GOODS
7.1. The law imposes specific obligations on us and provides specific rights to you as the consumer in relation to goods and services (see section 2).
7.2. The goods shall not fall short of the standards required by law, but please take note that, in certain circumstances, there may be subtle and minor differences between the goods you receive and those seen in-store or advertised to you. Examples of such circumstances include:
7.2.1. Where the packaging of the goods has been updated in a manner which does not impact the form and function of the goods;
7.2.2. where goods vary from pictures of them which are shown to you in-store as we cannot guarantee that printed pictures can always accurately reflect the true colour of goods;
7.2.3. where there are marginal differences in any weights and measurements of up to a reasonable tolerance of ________%.
7.3. If you believe that the good you receive from us are below the standard you are entitled to expect then you can raise this with us in the first instance by: ________
7.4. If, having followed the above procedure, you still believe that you have been unable to obtain a satisfactory resolution, you are entitled to raise a formal complaint with us in accordance with the procedure outlined in section 1.
8. 2525585588 82 258852558
8.1. We 552 222 8225882 52822288882 225:
8.1.1. business 828828 25 828828 22 222-822852258; 525
8.1.2. losses 85885 52 222 55882 2522 255 852585 22 252 82225582; 525
8.1.3. losses 85885 82585 222 5582 8222 5258225882 22528222 82 58 52 252 5522 22 255 22225822 8222 252 82225582 8825 225.
8.2. Nothing 82 2588 8282822 8888 88282 255 885888822 25 82258 52822288888822 82 5 252225 85885 852222 82 25885525 82 858.
9. YOUR PERSONAL INFORMATION
9.1. In order to provide goods to you, we will need to process your personal information.
9.2. We will only process your personal information in accordance with our privacy policy which can be located at: ________
10. GOVERNING LAW AND JURISDICTION
10.1. The laws of England and Wales apply to this contract. If you are a resident elsewhere you may be entitled to the benefit of consumer protections from that jurisdiction.
10.2. Any disputes shall be subject to the non-exclusive jurisdiction of England and Wales. You can choose whether to bring a claim in England and Wales or, if you live in another part of the United Kingdom, you may bring a claim in the country in which you live.
11. THIRD PARTY RIGHTS
11.1. No one other than a party to this contract has any right to enforce a term of this contract or bring proceedings in relation to it.
11.2. If a person lawfully acquires the goods from you, you may transfer our guarantee to that person.
12. SIGNATURES
12.1. Our signature
SIGNED:
________________________________
________ (________)
FOR AND ON BEHALF OF ________ (A COMPANY)
DATED ______(DAY) ______________ (MONTH) __________ (YEAR)
12.2. Your signature
SIGNED:
__________________________________
NAME (PRINT):
__________________________________
DATED ______(DAY) ______________ (MONTH) __________ (YEAR)
TERMS AND CONDITIONS OF SALE
(CONTRACT)
1. CONTRACTUAL AGREEMENT
1.1. These terms and conditions will be referred to as 'the contract' or 'this contract'.
1.2. In this contract, 'we', 'our', and 'us' means:
________ (a company)
and with the registered address of:
________
1.3. The other party to the contract shall be referred to as 'you' or 'your' and shall mean any person purchasing goods as a consumer in accordance with the contract.
1.4. This contract does not apply if you are purchasing goods from us in the course of business.
1.5. This contract sets out our terms and condition of sale which you are bound by in connection with any goods which you purchase from us at:
________
________
(Sale Location)
1.6. If you buy goods from the Sale Location, you agree to be bound by this contract.
1.7. The contract confirms your legal rights and responsibilities and our legal rights and responsibilities.
1.8. We may need to amend terms or add terms to this contract, for example where we are required to do so by legal or regulatory requirements. We will notify you should this be the case.
1.9. Please read the contract carefully and ensure that you understand it, before making your purchase.
1.10. If you have any questions about the contents of this contract or goods to which the contract relates, you can contact us via telephone on: ________
1.11. Details of our complaints policy and procedure be found: ________
2. YOUR KEY RIGHTS
2.1. Please see below a summary of your legal rights as a consumer. These rights should be read in conjunction with the terms and conditions below.
The Consumer Rights Act 2015 requires that goods must be:
(a). as described
(b). fit for purpose; and
(c). of satisfactory quality.
During the expected lifespan of your product, you:
(a). are entitled to a full refund for a period of up to 30 days, if your goods are faulty;
(b). are entitled to a full refund for a period of 6 months, if your goods cannot be repaired or replaced (in most cases); and
(c). may be entitled to some money back for a period of up to 6 years, if your goods do not last a reasonable length of time.
You don't have a statutory right to a refund or replacement because you change your mind. Our full returns policy can be located: ________
2.2. We are also required by law, under the Consumer Contracts (Information, Cancellation and Additional Charges) Regulations 2013, to provide you with information, which will be specific to your purchase. We will typically provide this to you in-store before you make your purchase. This information be treated as though it forms part of this contract.
3. ORDERS
3.1. We may sometimes provide you with a written or verbal quotation in respect of goods. Any such quotation does not constitute a legal offer to supply the goods and will not create a contractual sale agreement between us.
3.2. You offer to buy goods from us when you place your order. An order must be placed by you in-store by: ________
3.3. Upon receipt of your order, we will acknowledge this at the Sales Location by sending an acknowledgement email to you.
3.4. We will accept your order in writing at the Sales Location by sending an acknowledgement email to you.
3.5. Once we accept your order:
3.5.1. An order number will be provided to you; and
3.5.2. the contract will come into existence; and
3.5.3. we will arrange for the goods provided to you.
4. CANCELLATION
4.1. There are certain circumstances where we may not be able to accept your order. For example this would include, but is not limited to, the following situations:
4.1.1. your payment method has been declined; or
4.1.2. we no longer have the product in stock; or
4.1.3. we are unable to sell the goods because of a relevant legal or regulatory requirement.
5. TRANSFER OF RISK
5.1. You assume the full risk in and responsibility for goods once you take them from the Sales Location.
6. PAYMENT
6.1. The price of your order (or otherwise the manner in which the cost shall be calculated), will be provided to you before you place your order.
6.2. Prices shall always be provided to you inclusive of VAT.
6.3. We accept the following payment methods:
________
6.4. You must pay in full for your order when you place it. We will take payment from you at the time of placing your order.
6.5. If for any reason your payment is not processed, you must ensure that payment is made as soon as is reasonably practicable and in any event by no later than 30 days from the date of your order being accepted.
6.6. If you fail to make payment, we may charge interest on any sums due after the due date at the rate of 4% above the base rate of the Bank of England (as fixed at the due date).
6.7. If the contract is ended (howsoever caused), your obligation to pay all money owed in accordance with the contract shall survive termination.
7. FAULTY GOODS
7.1. The law imposes specific obligations on us and provides specific rights to you as the consumer in relation to goods and services (see section 2).
7.2. The goods shall not fall short of the standards required by law, but please take note that, in certain circumstances, there may be subtle and minor differences between the goods you receive and those seen in-store or advertised to you. Examples of such circumstances include:
7.2.1. Where the packaging of the goods has been updated in a manner which does not impact the form and function of the goods;
7.2.2. where goods vary from pictures of them which are shown to you in-store as we cannot guarantee that printed pictures can always accurately reflect the true colour of goods;
7.2.3. where there are marginal differences in any weights and measurements of up to a reasonable tolerance of ________%.
7.3. If you believe that the good you receive from us are below the standard you are entitled to expect then you can raise this with us in the first instance by: ________
7.4. If, having followed the above procedure, you still believe that you have been unable to obtain a satisfactory resolution, you are entitled to raise a formal complaint with us in accordance with the procedure outlined in section 1.
8. 2525585588 82 258852558
8.1. We 552 222 8225882 52822288882 225:
8.1.1. business 828828 25 828828 22 222-822852258; 525
8.1.2. losses 85885 52 222 55882 2522 255 852585 22 252 82225582; 525
8.1.3. losses 85885 82585 222 5582 8222 5258225882 22528222 82 58 52 252 5522 22 255 22225822 8222 252 82225582 8825 225.
8.2. Nothing 82 2588 8282822 8888 88282 255 885888822 25 82258 52822288888822 82 5 252225 85885 852222 82 25885525 82 858.
9. YOUR PERSONAL INFORMATION
9.1. In order to provide goods to you, we will need to process your personal information.
9.2. We will only process your personal information in accordance with our privacy policy which can be located at: ________
10. GOVERNING LAW AND JURISDICTION
10.1. The laws of England and Wales apply to this contract. If you are a resident elsewhere you may be entitled to the benefit of consumer protections from that jurisdiction.
10.2. Any disputes shall be subject to the non-exclusive jurisdiction of England and Wales. You can choose whether to bring a claim in England and Wales or, if you live in another part of the United Kingdom, you may bring a claim in the country in which you live.
11. THIRD PARTY RIGHTS
11.1. No one other than a party to this contract has any right to enforce a term of this contract or bring proceedings in relation to it.
11.2. If a person lawfully acquires the goods from you, you may transfer our guarantee to that person.
12. SIGNATURES
12.1. Our signature
SIGNED:
________________________________
________ (________)
FOR AND ON BEHALF OF ________ (A COMPANY)
DATED ______(DAY) ______________ (MONTH) __________ (YEAR)
12.2. Your signature
SIGNED:
__________________________________
NAME (PRINT):
__________________________________
DATED ______(DAY) ______________ (MONTH) __________ (YEAR)
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