This document is a model of a letter that can be used to cancel a subscription (such as a magazine or insurance policy) or membership (such as to a gym or club). By sending a letter, you can eliminate room for misunderstanding and have written proof of your request.
How to use this document?
Before starting the letter, carefully read the subscription or membership contract you are cancelling. There may be provisions about cancelling including a specific time period or condition.
First, address the letter to the company with whom you have a membership or subscription you would like to cancel. If possible, locate the specific department that handles subscription cancellations and note this when addressing the letter.
The first paragraph of the cancellation letter states your purpose, gives a brief explanation of your reasons for cancelling, requests a specific cancellation date, and asks for written confirmation of the cancellation. If you have an automatic payment set up to pay the membership or subscription fees, use the next paragraph to revoke authorization for the company to make further automatic payment withdrawals from your bank account.
There may also be penalties for early termination. If there are early termination penalties or you owe any fees, settle this debt by enclosing a check or money order along with your cancellation letter.
If you are owed an refund for prepayment or a remaining balance on your account, request the refund and specify how you would like your money returned to you.
Finally, include contact information so that the company can get in touch with you with a confirmation of cancellation or a request for further information or documents in order to complete the cancellation.
This letter should be sent by certified mail so there is proof of the time and date the letter was sent and received. Any documents enclosed with the letter, including the original contract, should be copies.
According to the Federal Truth in Lending Act (FTLA), consumers have the right to cancel a contract before midnight of the third business day after signing the contract if their home is used as collateral. There is also a federal law that allows consumers to cancel a contract within three days of making a purchase of $25 or more from a door-to-door salesperson.
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