Letter to Request further Information from Insurer

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If the insurance policy is held in the name of an individual person, and this letter is being sent by the policy holder themselves, select the first option. However, in many cases, this letter may be prepared by somebody other than the policy holder. For example, if the policy is held by an individual person, then this letter might be prepared by a friend, family member, carer, lawyer, agent or other representative. Or, if the policy is held by a company or organisation, then this letter might be prepared by an employee or other representative of the company or organisation. If this letter is being sent by someone other than the policy holder, select the second option.

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Policy name: ________


Re: Request for Further Information


Dear Sir/Madam,

I refer to the above matter and hereby request that you provide:

- A copy of any applicable Product Disclosure Statement.

- A copy of any applicable Certificate of Insurance.

- Any reports from external sources or experts which you have taken into consideration in assessing the relevant claim.

- Any reports from service suppliers which you have taken into account in assessing the relevant claim.

- Any transcripts of conversations or interviews in which I have been involved (including conversations or interviews with assessors, investigators, or other personnel who were acting on your behalf), and which you have taken into account in assessing the relevant claim.

- Any audio or video recordings involving me (including recordings of conversations or interviews I have had with assessors, investigators, or other personnel who were acting on your behalf), and which you have taken into account in assessing the relevant claim.

- A thorough written explanation of the reasons why the relevant claim has been rejected.

- Copies of any assessments which have been made in relation to the relevant claim.

5588 5285282 88 2552 52525 8282822 8 22 252 General 528555282 8252 22 Practice. 282582 222 (28) 85882288 5528 22 558822 52828825 2588 822225, 58 52858525 82 252 8252, 282582 2528852 25282 82228, 25 82 252 82228 552 222 82822 25288525, 282582 2528852 5 8582222 25285252822 22 252 5258228 852.

Yours faithfully,



________

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________
________

________


________


Policy name: ________


Re: Request for Further Information


Dear Sir/Madam,

I refer to the above matter and hereby request that you provide:

- A copy of any applicable Product Disclosure Statement.

- A copy of any applicable Certificate of Insurance.

- Any reports from external sources or experts which you have taken into consideration in assessing the relevant claim.

- Any reports from service suppliers which you have taken into account in assessing the relevant claim.

- Any transcripts of conversations or interviews in which I have been involved (including conversations or interviews with assessors, investigators, or other personnel who were acting on your behalf), and which you have taken into account in assessing the relevant claim.

- Any audio or video recordings involving me (including recordings of conversations or interviews I have had with assessors, investigators, or other personnel who were acting on your behalf), and which you have taken into account in assessing the relevant claim.

- A thorough written explanation of the reasons why the relevant claim has been rejected.

- Copies of any assessments which have been made in relation to the relevant claim.

5588 5285282 88 2552 52525 8282822 8 22 252 General 528555282 8252 22 Practice. 282582 222 (28) 85882288 5528 22 558822 52828825 2588 822225, 58 52858525 82 252 8252, 282582 2528852 25282 82228, 25 82 252 82228 552 222 82822 25288525, 282582 2528852 5 8582222 25285252822 22 252 5258228 852.

Yours faithfully,



________