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Cancellation Letter (Subscription or Membership)

Last revision Last revision 31/03/2024
Formats FormatsWord and PDF
Size Size1 page
Fill out the template

Last revisionLast revision: 31/03/2024

FormatsAvailable formats: Word and PDF

SizeSize: 1 page

Fill out the template

This Cancellation Letter can be used to cancel a subscription (such as a magazine) or membership (such as to a gym or club). A cancellation letter is basically a form of communication to inform a service provider, institution or company that the writer is dissatisfied with the membership or subscription and would like to discontinue it.

Sending a cancellation letter provides proof of your request, and decreases any chance of misunderstanding.

How to use this document?

This document allows the member to fill in the necessary details and is formatted as a formal business letter.

It will specify the membership or subscription that is being cancelled, as well as the account number. It also gives the opportunity to provide a reason for the cancellation: you do not need to provide an elaborate reason, but you may provide context for the cancellation.

This letter also asks for a receipt to confirm the membership or subscription has been cancelled. If there is a fee for cancelling the membership or subscription, it should be included in the letter. If any money is owed to you, such as a member you have cancelled before the membership period is up, it will request the money to be refunded by check.

Applicable Law

Consumers throughout Canada are protected by provincial laws, such as the Consumer Protection Act (2002, S.O. 2002, c. 30), which create a right to cancel a contract and have your money returned under certain circumstances. The time frame for doing so varies according to the province or territory. Also, in most provincial laws, gym memberships, sometimes referred to as personal development contracts, are specifically addressed.

As for the applicable consumer protection laws in Canada, it's important to understand that each province and territory has its own set of regulations.

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