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This document is a model of a letter that can be used to cancel a subscription (such as a magazine or insurance policy) or membership (such as to a gym or club). By sending a letter, written proof of the cancellation request is maintained, and in this way, any future disputes or misunderstandings can be avoided.
How to use this document?
Before starting the letter, carefully read the subscription or membership contract that is being cancelled. There may be provisions about cancelling, including a specific time period or condition.
The letter should be addressed to the company with whom the membership or subscription is contracted, and which is being cancelled, preferably to the specific department that handles such cancellations.
The cancellation letter states the purpose, gives a brief explanation of the reasons for cancelling, requests a specific cancellation date, and asks for written confirmation of the cancellation. If an automatic payment has been set up to pay the membership or subscription or service fees, the same can be revoked through this letter.
The subscription contract may also contain provisions relating to penalties for early termination or refunds for prepayments/remaining balance and depending on the provisions in the contract, the sender of the letter may be required to pay the penalties/be entitled to a refund which can be requested in the letter.
This letter should be sent by certified post so there is proof of the time and date the letter was sent and received. Any documents enclosed with the letter, including the original contract, should be copies.
The Contract Act, 1872 read with the provisions of the contract for membership/subscription would be applicable here. The contract may contain specific provisions regarding termination and whether there is any lock-in period (the period during which the membership cannot be terminated) or if there are any penalties for early termination, and also whether any refund of subscription money is possible.
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