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Last revision: 13-01-2024
Available formats: Word and PDF
Size: 4 to 6 pages
Rating: 4.6 - 6 votes
Fill out the templateThis Refund Policy is designed for website users and outlines the rules regarding the return and refund of products or services that have been purchased on the website. It is applicable to various industries, including healthcare, finance, entertainment, e-commerce, transportation, and others.
It should be noted that this document only includes the Refund Policy. Website owners may require further documents such as Website Terms and Conditions, Cookies Policy and Privacy Policy. However, such documents are not included and must be obtained separately.
Users often want to know about a website's refund policy before making a purchase, as it helps them feel more confident about their decision. By having a clear Refund Policy, website owners can address their customers' concerns about returns and refunds. This helps to establish trust and credibility with users, which is particularly important in today's online market where more and more transactions are taking place virtually. A well-written and easily understandable Refund Policy can go a long way in reassuring customers and removing any apprehensions they may have about doing business with a particular website.
How to use this document?
After preparing this document, it should be published on the website and easily accessible to users. Including a link on the home page is recommended.
This Policy clarifies the following matters:
Applicable Law
The return and refund of the products and services will be covered under the Consumer Protection Act, of 2019 and the general rules of the Indian Contract Act, 1872.
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Other names for the document:
Return and refund policy for website, Refund policy for e-commerce, E-commerce return policy, Online refund policy, Website return policy for e-commerce
Country: India