A Tenant Maintenance Request Letter is used by a tenant to alert their landlord or property manager to any repairs that are necessary at a rental property. This letter can serve as a record that the landlord was made aware of the issue before the tenant took further action, such as by completing the repair themselves and deducting the expense from the rent they pay to the landlord.
How to use this document
This document allows the tenant to detail and describe any repairs to the property that they would like the landlord to make. The repairs should be described in as much detail as possible so that the landlord has all of the information they need in order to make the appropriate plans necessary to complete the repair in a timely manner. This letter also gives the tenant the chance to remind the landlord of any notice that the landlord must provide before the landlord (or a third party hired by the landlord, such as a property manager or contractor) enters the property. This information is generally contained in the lease agreement.
Once the letter has been completed, it can be printed and signed by the tenant. It can then be mailed to the landlord, property manager, or maintenance person. Alternatively, it can be saved as a PDF and then emailed to the landlord, property manager or maintenance person.
It is a good idea for the tenant to keep a copy of the letter for his or her own records, and to make a note of the date that it was sent. This is especially important if the tenant is planning to use the letter to serve as a record that the landlord was made aware of the issue before the tenant took further action (such as by completing the repair themselves).
In addition, if the tenant is planning to use the letter to serve as a record that the landlord was made aware of the issue before the tenant took further action, then the tenant may need to consider who the letter is sent to. The lease might provide this information. For example, if the lease says that notices should be sent to the landlord, but the tenant has been dealing with a maintenance person directly, a copy of this letter should still go to the landlord (even if another copy goes to the maintenance person).
Tenants' rights, including minimum standards for maintenance of rental properties, are covered by Commonwealth and State laws. For more information about the relevant laws in a particular area, contact the local tenants union, tenancy help office, or community legal centre.
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