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This is a letter that can be used to request a statement of account for any consumer credit agreement. Such agreements will include hire purchase, loans, PCPs, credit cards and virtually any other type of credit agreement provided to individual consumers. This letter should not be used by a business.
The statement will provide information such as the amount outstanding, the interest and principal to be paid, how much will need to be paid to settle the agreement early, and how such figures are calculated.
How to use this document
Once this document is completed it should be signed and then posted or emailed to the lender. The lender should write back with the requested statement. If there is no response from them within 7 days to provide the requested information, they are in breach of s.97 of the Consumer Credit Act 1974 and cannot require any further payment towards the agreement from the borrower until they have provided the requested statement.
Help from a lawyer
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